Privacy Policy
Welcome to EcoPowerWala (“EcoPowerWala”, “we”, “our”, or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly.
This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, www.ecopowerwala.com, submit inquiries, request solar consultations, apply for solar installations, or interact with our services.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following information:
Personal Information
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Full Name
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Mobile Number
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Email Address
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Property Address
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City and State
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Electricity Bill Details (if provided)
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Solar Requirement Details
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Any information voluntarily submitted through forms, calls, WhatsApp, or email
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Technical Information
When you visit our website, we may automatically collect:
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IP Address
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Browser Type
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Device Information
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Website Usage Data
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Pages Visited
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Time Spent on Website
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Referral Source
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2. How We Collect Information
We collect information when:
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You fill out a contact form.
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You request a solar quotation.
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You schedule a consultation.
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You contact us through phone, WhatsApp, email, or social media.
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You subscribe to newsletters or promotional communications.
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You browse our website.
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3. How We Use Your Information
We may use your information to:
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Respond to inquiries and service requests.
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Provide solar quotations and proposals.
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Conduct site assessments.
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Process subsidy-related assistance.
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Schedule consultations and installations.
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Improve our products and services.
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Send updates regarding solar solutions, offers, and promotions.
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Comply with legal and regulatory requirements.
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Improve website performance and user experience.
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4. Sharing of Information
EcoPowerWala does not sell, rent, or trade your personal information.
We may share information with:
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Installation partners and contractors involved in your project.
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Government authorities for subsidy processing where required.
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Service providers assisting in website hosting, CRM management, marketing, or customer support.
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Legal or regulatory authorities when required by law.
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All third parties are required to maintain the confidentiality of your information.
5. Cookies
Our website may use cookies and similar technologies to:
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Improve website functionality.
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Analyze website traffic.
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Remember user preferences.
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Deliver relevant advertisements.
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You may disable cookies through your browser settings, although some website features may not function properly.
6. Data Security
We implement reasonable security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
While we strive to use commercially acceptable methods to protect your information, no method of internet transmission or electronic storage is completely secure.
7. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of those websites before providing any information.
8. Marketing Communications
We may send you:
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Solar product updates
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Promotional offers
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Installation updates
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Educational content related to solar energy
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You may opt out of promotional communications at any time by contacting us or using the unsubscribe option provided in emails.
9. Your Rights
You may request to:
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Access your personal information.
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Correct inaccurate information.
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Update your information.
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Delete your information, subject to legal obligations.
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Withdraw consent for marketing communications.
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To exercise these rights, please contact us using the details below.
10. Children’s Privacy
Our services are intended for individuals who are 18 years of age or older.
We do not knowingly collect personal information from children under 18 years of age.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Any updates will be posted on this page with the revised effective date.
12. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your information, please contact:
EcoPowerWala
Website: https://www.ecopowerwala.com
Email: info@ecopowerwala.com
Phone: 9697888001
Address: Kasarsai road, Marunji, Hinjawadi, Pune, Maharashtra 411057